Certified Pellet Stove Specialist
We repair and maintain pellet stoves daily. Your error message will be correctly interpreted and safely resolved.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.

Written by Dries Nijs3 min read
Pellet stove error codes generally fall into a few fixed categories. From no ignition and overheating to a pressure error, no pellet supply, or a sensor error. By type, you can determine if a reset is possible or if a technician is needed.
Resolve the cause first, then reset.
Pellet stove error codes are codes or text messages on the display indicating the stove has detected a problem and stops or won't start for safety reasons. Most fall into a few fixed categories, from failed ignition to overheating, a pressure error, blocked pellet supply, or a faulty sensor.
This overview explains what each type of message means, the likely cause, and whether you can fix it yourself or need a technician. This way, you'll know if a simple reset suffices or if a part needs replacement.
It's important to know that a pellet stove is deliberately programmed to be cautious. It stops sooner rather than later, so a message doesn't always indicate severe damage.
An error message is a safety feature, not a defect itself. Resolve the cause first, then reset.
Messages vary by brand, but the underlying causes are often the same. Always note the exact code first, as this speeds up troubleshooting and repair. More details on individual codes can be found in pellet stove gives error code, what now.
The stove tries to start but fails to ignite, often with a message like ignition failed or no fire. Likely causes include an empty reservoir, damp pellets, a full fire basket, or a worn igniter. You can usually resolve the first causes yourself, but a faulty igniter requires replacement. If messages persist, check if the fire basket is correctly positioned, as a misaligned basket disrupts ignition.
We repair and maintain pellet stoves daily. Your error message will be correctly interpreted and safely resolved.
We recognize most codes and symptoms immediately. You'll quickly know if it's maintenance or a defective part.
Codes vary by brand and model. We follow the correct procedure for your specific unit.
An overheating message means the safety thermostat has been triggered and the stove has shut down. Causes include insufficient air circulation, a dirty fan, or a power interruption during operation. Let the stove cool and reset the thermostat button, usually located at the back of the unit. If the message returns shortly after, a thorough inspection is needed. Never block the warm air vents, as heat buildup will trigger the safety again.
This message indicates insufficient draft or an abnormal pressure difference in the flue path. A clogged flue, a dirty or faulty exhaust fan, or a contaminated pressure sensor are common causes. Regularly cleaning the flue and keeping the fan clean can prevent many of these messages. If you recognize the symptoms from a defective exhaust fan, a technician is recommended.
In this case, the flame goes out or the stove reports no fuel supply. Often the reservoir is empty, the auger is blocked, or a wood chip obstructs the supply. What you can check yourself on a stove that does not supply pellets is listed separately.
A sensor message indicates a probe is reading a value outside the expected range. A loose or faulty sensor or a wiring issue is usually the cause. This is typically work for a technician, not something to force yourself. An incorrectly measured temperature can cause the stove to stop prematurely or overheat.
Besides these main categories, you may see messages about the door being open, an empty pellet basket, or a communication error between the board and the display. These codes are explained in your brand's manual, along with the recommended steps.
Note the exact code or message and look it up in your brand's manual.
Turn off the stove and let it cool completely before touching anything.
Clean the fire basket, ash pan, and visible flue path.
Check if the reservoir contains dry pellets and if the auger is clear.
Reset the stove or safety thermostat as instructed in the manual.
If the message persists, note it and call a technician.
Stove completely cooled before resetting
Fire basket and ash pan empty and correctly repositioned
Door and ash drawer properly closed
Adequate dry pellets in the reservoir
Flue and air intake visibly clear
Plug, fuse, and power supply in order
Error codes are brand-specific, so the same message may have a different code with Ravelli, MCZ, or Edilkamin. Your specific unit's manual remains the definitive source for the exact meaning and correct reset procedure. Use this overview as a guide, not a replacement for that manual. Always note the brand, model, and full code during a malfunction, as this speeds up diagnosis by a technician significantly.
If your stove still doesn't start after a reset, check the broader explanation on a pellet stove that won't start to rule out the cause step by step.
If you're unsure whether a message indicates a real defect, see what might be happening at pellet stove problems and repairs. If you can't figure it out, we're happy to help. Request a quote or advice.
An error message means the stove detects a problem for safety and stops or won't start. The code usually indicates no ignition, overheating, a pressure error, no pellet supply, or a sensor issue. Check your manual for the exact meaning.
Yes, you can reset many error codes yourself after addressing the cause. Turn off the stove, let it cool, clean the fire basket and ash pan, and follow the reset procedure in the manual. If the code persists, it's best to call a technician.
Error codes differ because each manufacturer uses its own coding system. The same issue may have a different code or text with Ravelli, MCZ, or Edilkamin. Always consult your unit's manual for the correct meaning and approach.
Call a technician if an error code persists after a correct reset, or for messages about the exhaust fan, a pressure error, a sensor, or electronics. Also, if you're unsure about draft, gas, or safety, it's better to have a professional check it.
