Fixed annual service
We schedule your maintenance before or after the heating season. This keeps your stove safe, efficient, and fully covered under warranty.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.

Written by Dries Nijs3 min read
10 minutes a week yourself, and 1 professional service per year or per 1,500 kilograms of pellets. If you burn 2,000 kilograms or more as your main heating source, plan an extra checkup midway through the season.
Quick weekly cleaning yourself and an annual specialist visit: that is how your stove stays efficient and safe.
Maintaining a pellet stove happens on 2 levels: 10 minutes a week by yourself, and 1 professional service per year or per 1,500 kilograms of pellets. If you use the stove as your primary heat source and burn 2,000 kilograms or more, it is best to schedule an interim checkup midway through the season.
Below you will find the complete schedule, the difference between light and heavy use, and the signs that your stove needs earlier attention.
Task | Frequency | By whom |
|---|---|---|
Empty ash pan Clear burn pot and air holes Clean glass and interior Operate heat exchanger levers Empty and vacuum pellet hopper Major service with inspection and certificate Sweep flue or chimney Comprehensive service with disassembly | Every 1 to 3 days Weekly Weekly Monthly End of heating season Annually or per 1,500 kilograms Annually Every 2 to 3 years | Yourself Yourself Yourself Yourself Yourself Specialist Specialist Specialist |
Read what happens during annual servicing, and check prices in how much stove servicing costs.
An annual professional visit is more than enough, schedule it out of season.
Your own maintenance routine can be reduced to once every 2 weeks.
A single service call of 120 to 200 euros is cheaper than a contract.
Empty the hopper after the season, leftover pellets absorb moisture.
Follow the weekly routine strictly, as the stove runs for 1,000 hours or more.
Schedule an interim checkup in January or February.
A maintenance contract of 130 to 200 euros per year gives priority during breakdowns.
Count on a full overhaul every 2 years instead of every 3 years.
One professional service a year or per 1,500 kilograms of pellets, plus 10 minutes weekly by yourself: that is all a pellet stove needs.
Fixed annual service
We schedule your maintenance before or after the heating season. This keeps your stove safe, efficient, and fully covered under warranty.
Flue inspection included
During annual servicing we inspect both the stove and flue pipe. You get a clear report on the complete health of your system.
Tailored to your model
Every brand specifies its own service intervals. We align the maintenance routine with the exact specifications of your pellet stove.
The glass turns black within 1 to 2 days, read why stove glass turns black quickly.
The flame burns orange and sluggish instead of bright and lively.
More ash and unburnt pellets remain in the burn pot.
The stove shows error codes, shuts down, or struggles to start up.
You smell smoke in the room: stop burning immediately and have the flue inspected.
The air holes in the burn pot: 1 blocked row disrupts the entire combustion process.
The pellet hopper at the end of the season: damp pellets jam the auger screw.
The service certificate from the technician: your insurer may request the last 2 certificates.
Sweeping the flue pipe: a clean stove on a dirty chimney will keep drawing poorly.
Burn only ENplus A1 pellets with a maximum ash content of 0.7 percent: this halves soot build up.
A calendar tells you less than your fuel consumption. One bag weighs 15 kilograms, so after about 100 bags you reach 1,500 kilograms and professional servicing is due. A primary heating setup easily burns 4 to 8 bags per week in winter, while secondary heating often uses just 1 or 2.
Many stoves also display operating hours: count on a service every 1,200 to 1,500 hours. Record the hour meter at every service, or use our annual maintenance checklist so you do not miss a step.
For a pellet boiler connected to central heating, an annual service by a certified technician is legally required in Flanders, complete with a certificate. For a standalone pellet stove, it is not required by law, but it is a manufacturer warranty condition and a requirement from your home insurer in case of fire damage. You can check the official rules under Flemish regulations on heating system maintenance.
If you are doubting between ad hoc visits and a service plan, weigh up whether a pellet stove service contract is worth it. Complete instructions for home cleaning are available in our step by step guide to cleaning a pellet stove, while brushes and cleaning gear can be found in our webshop.
Book your annual visit preferably between April and September when waiting times are shorter. Combine stove and flue servicing in a single appointment, which is cheaper than 2 separate visits. Request a free quote or advice and you will immediately receive a date and fixed price.

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Once a year or every 1,500 kilograms of pellets burned, combined with an annual flue sweeping. A major overhaul with partial disassembly is recommended every 2 to 3 years. Heavy users should book a quick checkup midway through winter.
Empty the ash pan every 1 to 3 days and clean the burn pot, air holes, and glass weekly, taking around 10 minutes. Use the heat exchanger levers monthly and empty the hopper at the end of the season.
For central heating pellet boilers in Flanders, an annual inspection by a certified professional is legally mandatory. Standalone stoves do not legally require it, but manufacturers and insurers demand annual proof to maintain warranty and insurance cover.
Pellet consumption increases by 5 to 15 percent, adding 30 to 90 euros extra per 1,500 kg burned. Breakdown risks like exhaust fan failures costing 150 to 350 euros increase, and insurance claims may be denied.
Between April and September outside the heating season. Waiting times are just 1 to 2 weeks instead of 4 to 6 weeks, and combining stove and flue maintenance in one visit saves money.