Cleaning with a certificate
Our professionals thoroughly clean your pellet stove and flue. You will receive a valid cleaning certificate for your insurance.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.
Have a pellet stove installed with the utmost care? Get a quote in 5 steps.

Written by Dries Nijs4 min readOur professionals thoroughly clean your pellet stove and flue. You will receive a valid cleaning certificate for your insurance.
We tackle the heat exchanger and flue pipes that you cannot reach yourself. This keeps your stove burning safely and efficiently.
You receive clear instructions on what you can do yourself and what we take care of. This way, you know exactly what maintenance your stove needs.
Take your time and place an old newspaper or cloth under the stove. This catches loose ash and dust, keeping your floor clean. Follow the steps in order.
Turn off the stove, let it cool down completely, and unplug it. Never work on a hot stove.
Open the firebox and lift out the burn pot. Brush the holes clear so that the combustion air can flow smoothly again.
Vacuum the firebox and the ash pan area with an ash vacuum. A regular vacuum cleaner quickly gets clogged or damaged.
Empty the ash pan and wipe it dry. Check that there are no glowing embers left.
Clean the glass with a slightly damp cloth or special glass cleaner. Polish it dry for a clear view of the fire.
Vacuum the pellet hopper empty at the end of the season. This removes sawdust and fine dust that disrupts the supply.
Put all parts back, close the door, and plug the stove back in.
If you are unsure whether the stove is completely cold, wait a little longer. Parts like the firebox stay warm for a long time. Wear gloves and never touch hot surfaces.
Ash vacuum with a fine filter, suitable for cold ash
Soft wire brush or the small brush included with your stove
Glass cleaner for stove glass or a slightly damp cloth
Bucket for the ash and a pair of work gloves
The manual for your appliance at hand
Prepare your tools before you start so you do not have to stop halfway. An ash vacuum is the most important purchase, as fine ash quickly renders a regular vacuum cleaner useless. You often already have the rest at home.
How often you clean depends on how much you heat and the quality of your pellets. The burn pot and the glass often require daily to weekly attention during the heating season. You empty the ash pan as soon as it gets full.
If you want a fixed rhythm, our explanation on how often you should maintain a pellet stove will help you get started. For the correct order per part, follow cleaning a pellet stove step by step.
If your glass keeps turning black quickly despite cleaning, it often indicates poor quality pellets or an air problem. In pellet stove glass turns black quickly you can read about the causes and solutions.
At the end of the heating season, give your stove a major service. You completely vacuum the pellet hopper, remove the fine sawdust, and check the door seal. This way, you start the next season with a clean and reliable stove.
Cleaning it yourself does not replace annual professional maintenance. In Belgium, periodic cleaning of the flue is mandatory in most municipalities, and your insurance company often requests a valid certificate after damage. Always consult your municipality and your policy for the exact rules.
In the Netherlands, rules vary by municipality, but insurers generally expect the same regular maintenance. The manual for your appliance remains the binding source for the correct cleaning intervals.
A professional records their findings and provides you with a cleaning certificate. This document proves that your stove and flue have been properly maintained, which is important in the event of an insurance claim.
So combine both approaches. Your weekly cleaning session keeps the stove clean between seasons, while the annual check by a professional guards the safety and often the warranty of your appliance.
Therefore, leave the heat exchanger and the flue pipes to a specialist. You can read exactly what such a service entails in what happens during annual pellet stove maintenance. If you are unsure about the timing, when to have a pellet stove professionally cleaned provides clarity.
Do you want to be sure that the hidden soot and the entire flue are thoroughly addressed? Request a free quote or advice and combine your own cleaning efforts with an annual professional service.
Partially. You can clean the burn pot, ash pan, glass, firebox, and pellet hopper yourself. The heat exchanger and flue pipes are best left to a professional.
Use an ash vacuum with a fine filter, suitable for cold ash. A regular vacuum cleaner quickly gets clogged and the fine dust can damage the motor.
Yes, always. Turn off the stove, let it cool down completely, and unplug it before you start. This prevents burns and damage to the appliance.
No. Your own cleaning keeps the stove tidy on a daily basis, but the annual service by a professional cleans the exchanger and flue, and often provides a certificate for your insurance.
